We offer you several sources of information to solve any issues you experience with Pamela for Skype. Please use the available resources below. We suggest you consult these in the sequence they are listed.


Search our knowledgebase system. It contains a lot of information and should you miss something just submit it to us and we will add it!

You can search, print, download as PDF and recommend entries you find helpful to your friends.

It is updated regularly by our staff and contains the most recent information.

Click here to go to our knowledgebase”

Reset Activation Code

Want to install Pamela on a new system or need to re-install and Pamela tells you your activations are used up? Get the installation counter reset easily by submitting a reset activation request.

Click here to generate an activation code reset ticket

Create Support Ticket

We have a new support system through which you can contact our support staff. Open a support ticket by filling out the support form.

Click here to open a new support ticket

Lost your activation code?

If you lost your code you can retrieve it easily. Just login with your customer account at our store page and check the user area where you can retrieve your key. If you have bought via our old store system just have system send you a new password. After that you can login and access your user account.

If you have reached the maximum number of activations (5) and need a reset then open an Activation Reset support ticket and we will reset it for you.